Plans & limits.

What's included on Starter, Growth, Scale, and Enterprise. How usage works. What happens at the cap.

The four plans

Starter — $199/mo

• 1 persona, 1 phone line, up to 500 call-minutes/month included
• 10 integrations from the standard list
• Email support

Growth — $399/mo

• 3 personas, 5 phone lines, up to 2,000 call-minutes/month included
• All 50+ integrations
• Live human handoff to Redial agents (per-minute rate applies)
• BAA available (HIPAA add-on)
• Priority support

Scale — from $999/mo

• Unlimited personas + phone lines, 10,000 call-minutes/month included
• All integrations + custom integration credit
• Dedicated CSM
• SSO, audit log export, custom retention windows
• SLA: 99.95% uptime, 4-hour incident response

Enterprise — talk to us

• Volume pricing, custom contracting, regional data residency, security review support
• Includes everything in Scale, plus on-premise telephony integration if needed

Usage

Usage is measured in call-minutes. A 4-minute inbound call counts as 4 minutes. Outbound campaign calls also count against the same pool. Voicemails and missed connections don't count.

What about the human handoff?

If the handoff is to your own team, no extra cost. If it's to a Redial agent, you're billed per agent-minute (rate visible in the dashboard, varies by plan and region).

Going over the cap

Two configurable modes:

• Soft cap (default). Calls continue, overage charged at the published per-minute rate. You get an email at 80% and 100% of cap.
• Hard cap. Calls past the cap go to voicemail with a recorded message. Useful if you want a hard ceiling on monthly spend.

Annual billing

Pay annually for ~17% off the monthly price (two months free). Switch in the billing dashboard at any renewal.