Industries Home services

Never miss an
emergency call
again.

IzzyOps answers when your techs are in the field. It qualifies the urgency, books the routine work, and escalates emergencies to a real human in under a second — even at 2am on a Saturday.

Capture after-hours revenue See HVAC demo
HVAC technician on the phone
The problem

Your techs can't answer the phone.
You're losing $4K jobs to voicemail.

The average HVAC, plumbing, and electrical business misses 38% of inbound calls. When it's after-hours, that climbs to 62%. Every missed call is a job that goes to the next listing on Google.

  • Techs on a roof can't pick up.
  • Receptionists go home at 5.
  • Three calls hit at once on a Saturday morning.
  • After hours, the answering service costs $400/mo and books nothing.
missed call queue
What changes

IzzyOps answers in one ring. Day or night.

AI qualifies the call in seconds — urgent vs. routine. Routine work goes straight onto the schedule. Urgent calls escalate to a real Redial human, who calls the on-call tech and warm-transfers the customer.

  • 24/7 inbound, 100% answered
  • Urgency triage: leak, no heat, no power = emergency
  • Sub-second handoff to a human dispatcher
  • Tech notified by SMS with full context
call flow screen
Built for the field

Everything home services teams need.

After-hours triage

Emergencies escalate. Routine books to the next slot. Junk gets blocked.

Real-time scheduling

Live sync with ServiceTitan, Jobber, Housecall Pro, Google Calendar.

Tech dispatch SMS

On-call tech gets address, problem, urgency, customer history. Tap to call back.

Live human dispatcher

For genuine emergencies, a Redial human picks up and stays on the line.

Lead qualification

New customers vs. existing. Membership status. Budget signals. Routed accordingly.

Quote-to-job follow-up

AI follows up on open quotes, books the install, takes the deposit.

CRM-of-record sync

Every call, every transcript, every booking lands in your existing system.

Recordings + audit log

For training, disputes, insurance. Searchable transcripts back to day one.

Why home services owners choose IzzyOps

Capture revenue you're already losing.

Most owners can name three jobs they lost last week to voicemail. With IzzyOps they get those jobs back — and add a Saturday-night revenue stream they didn't think was possible. Without hiring.

  • 1
    Never miss an emergency
    Triage flags leaks, no-heat, no-power — and dispatches in seconds.
  • 2
    Capture after-hours revenue
    Saturday-night calls turn into Monday-morning jobs on the schedule.
  • 3
    Free up your front desk
    Receptionists handle in-person walk-ins, not the phone queue.
  • 4
    Brand-consistent every call
    Your tone, your script, your sign-off — twenty times a day, identically.
62%
Fewer missed calls
Median across 87 home-services tenants
$4,720
Average emergency job recovered
Per tenant, per month
11 min
Median time-to-dispatch
Call rings → tech notified → en route
A typical Saturday

The 11:42pm call. Step by step.

11:42pm
Customer calls about a leaking AC unit.
11:42pm
AI answers in one ring. Asks if it's actively leaking.
11:43pm
AI flags urgent. Books emergency 7am. Calls Sofia.
11:44pm
Sofia takes the call, confirms deposit, dispatches Diego.
Marcus Chen · Chen Brothers HVAC
"Last Saturday we did $11,400 between midnight and dawn. Six emergency jobs we wouldn't have touched a year ago. The AI books them, Sofia dispatches them, my techs wake up to a full route."
Six-truck HVAC outfit · Parramatta · Live on IzzyOps since Oct 2025
Ready when you are

Catch every emergency.
Capture every job.

Most home-services tenants pay for IzzyOps in their first Saturday.