Draw the call.
Ship the bot.
Drag-and-drop the journey: greeting → questions → branches → bookings → handoff. No code. No engineers. The workflow runs live the moment you save.
Most SMB phone trees are stuck in 2008.
Press-1 menus lose 40% of callers in the first 10 seconds. And changing them means calling your phone vendor and waiting a week.
Rigid IVRs
Voicebot vendors give you 8 buttons and a script. Your business doesn't fit in 8 buttons.
Engineering bottleneck
Every "small change" — a new question, a new branch — becomes a ticket. Two weeks later it ships.
No way to see what breaks
When 20% of callers drop off at step 3, you find out from your missed-call log a month later.
If you've used Miro, you've used this.
Drop a node, connect it to another. Each node is a step: ask a question, look up a record, book a slot, call an integration, hand off to a human. Test it inline. Ship without leaving the screen.
- Inline test-call panel — phone the workflow without deploying
- Conditional branches: routing by intent, time-of-day, customer tier
- Real-time call funnel: see drop-off at each step, live
- Version history + 1-click rollback
Start from a template, not a blank canvas.
40+ workflows tuned for appointment-heavy and phone-intensive businesses. Most teams customise one in an hour.
Missed call recovery
Call ends without booking → AI calls back in 60 seconds with a slot.
Appointment reminders
Day-before confirm; if "reschedule" → live agent picks up.
Lead qualification
BANT-style triage. Hot leads route straight to sales.
After-hours emergency
Detect urgency keywords → priority-route to on-call.
Customer survey
Post-service NPS, escalation on detractors.
Reactivation
Reach out to lapsed customers with a personalised offer.
Build a workflow in three steps.
From blank canvas to live call in under an hour.
Pick or start blank
Choose a template tuned to your industry, or drop your first node on an empty canvas.
Draw the flow
Connect nodes: ask, branch, look up, book, hand off. Each node is a setting, not a script.
Test live
Phone the workflow from the builder. Hear every change in 10 seconds.
Deploy + watch
Toggle "Live" — calls start routing through. Watch the funnel update in real time.
"I rebuilt our appointment flow on a Sunday morning. By Monday we'd booked 14 jobs that would've gone to voicemail. It's the first time I've felt in control of our phone."
Workflow Builder · FAQ
Do I need to know how to code?
Can I integrate my CRM in a workflow?
What happens if a workflow fails mid-call?
How do I test before going live?
Can two workflows run at once?
Stop waiting on
your phone vendor.
Build your first workflow free. Most teams have something live before lunch.